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product warranty

Product warranty

We stand behind the quality and craftsmanship of our surgical instruments and are committed to providing reliable and durable products to medical professionals.

Warranty Coverage

  • Our surgical instruments are warranted to be free from defects in materials and workmanship for a period of 1 years from the date of purchase.
  • The warranty covers repairs or replacement of any defective instrument, as determined by our quality control team.

Exclusions

The warranty does not cover:

  • Damage due to misuse or improper handling, including but not limited to dropping, bending, or using instruments beyond their intended purpose.
  • Wear and tear from regular use, including dulling of cutting edges, tarnishing, or corrosion that occurs with time and normal usage.
  • Alterations or repairs performed by unauthorized persons or service providers.

How to Make a Warranty Claim:

  • Contact our customer service team at [email/contact] to report the defect and provide proof of purchase.
  • Our team may request to inspect the instrument and may ask for photographs of the defect or issue.
  • If the instrument is found to be defective under warranty, we will either repair or replace the instrument at no cost to you.

Return Shipping:

  • If a return is necessary for warranty inspection, the customer is responsible for the return shipping costs, unless the item is found to be defective.
  • We recommend using a trackable shipping service to ensure the safe return of the instrument.

Limitations:

  • This warranty is non-transferable and applies only to the original purchaser.
  • Our liability is limited to the repair or replacement of the defective instrument and does not extend to any other damages, including but not limited to medical complications, loss of income, or any indirect losses.

We are committed to delivering top-quality surgical instruments and providing exceptional customer service. If you have any questions or concerns, please don’t hesitate to reach out.

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6B Invent Germany Ltd. has been a trusted name in the industry, proudly offering premium dental, surgical, and beauty instruments that embody the renowned German standard of excellence. 

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Canadian Addresses:

2 Robert Speck Parkway, Suit 759 Mississauga, ON L4Z 1H8
431-278-1018 or 647-712-2376

Mexico Addresses:

Miguel Laurent #616 Col. Del Valle C.P. 03104 CDMX. México.
(+52) 55 4888 7810

Brazil Addresses:

Rua Dona Ana Pimentel, 157 - Água Branca são Paulo - SP
(11) 3151-6685

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